Honda tops What Car? Reliability Survey while Hyundai, Suzuki impress
Honda has secured first place in the 2025 What Car? Reliability Survey, with an overall score of 96.6 per cent.
The long-established reliability survey is carried out annually and What Car? measures the experiences from owners of vehicles up to five years old. In the latest survey, 32,493 What Car? readers responded from across 30 manufacturers and 227 different models.
Participants were asked whether their vehicle had experienced any faults in the previous 24 months. Faults were then assessed based on repair duration and cost, with the final score expressed as a percentage.
Honda’s top ranking was driven by strong performances from key models including the Jazz, HR-V, and Civic, all of which showcased exceptional reliability and minimal downtime.
“Just 15 per cent of the Honda vehicles in the survey had any issues and all were fixed for free by the car maker; more than half of the affected cars were in and out of the workshop in less than a day,” said What Car?’s consumer editor, Claire Evans.
Hyundai gets perfect reliability rating
Elsewhere, the Hyundai i10 and Santa Fe have been rated the UK’s most reliable cars in the 2025 What Car? Reliability Survey, with both models achieving a flawless 100 per cent score.
Out of the 227 models and over 30 brands assessed, the Hyundai i10 (2020-present) and Hyundai Santa Fe (2018-2024) emerged among the top-ranked vehicles, proving fault-free for every owner surveyed.
Adding to Hyundai’s success, the Kona Hybrid (2019-present) was rated among the UK’s most reliable small SUVs, taking third place in its category with a score of 98.7 per cent.
Another strong score for Suzuki
Suzuki once again achieves a high ranking in the What Car? Reliability Survey for 2025 with a brand score of 95.7 per cent, placing it just 0.9 per cent behind the overall winner, Honda.
Three Suzuki models ranked high in their respective classes. The Vitara (2015- present) scored well in the small SUV category attaining a score of 95.4 per cent with the Swift model (2017-2024) following close behind with a score of 95.9 per cent. The S-Cross (2021-present) also scored well at 93.5 per cent.
Evans said: “Suzuki is a consistently high scorer in the What Car? Reliability Survey. It has gained a spot in the top five manufacturers for the past five consecutive years, demonstrating the long-term durability of its models and the level of care offered by its dealerships.
“This year it covered the cost of 88 per cent of fault repairs for cars measured up to five years old and its dealers fixed 42 per cent of faults in a day or less.”