Suzuki introduces new 10-year service warranty

Suzuki has introduced a new 10-year service activated warranty scheme for customers across Ireland and the UK, once again offered free of charge and now upgraded from the seven-year cover introduced in 2023.

Additionally, as Suzuki prepares to launch the ‘e Vitara’, its first electric model this autumn, a 10-year warranty will be offered on the EV battery which is an additional two years of cover versus its competitors and ahead of the industry legislation of eight years.

Launching in Ireland on 1st May, the new service activated warranty is offered once the vehicle reaches the end of its manufacturer warranty period of three years / 60,000 miles and is booked in for its next scheduled service within the Suzuki dealer network.

This warranty stays in place until the next qualifying service and is then simply renewed again up to a maximum vehicle age of 10 years / 100,000 miles – whichever comes first.

According to Suzuki, its new 10-year warranty offers even further peace of mind as well as increased customer retention of vehicles within its network of new car dealers and authorised repair centres.

Major components are covered, and should a customer decide to sell their vehicle between services and within the 10-year qualifying period, Suzuki says the warranty can simply be transferred to the next owner – again free of charge.

Additionally, the service activated warranty can also be applied to a Suzuki vehicle that has been purchased privately or has a gap in its dealer service history.

Denis Houston, director aftersales, Suzuki GB PLC, said: “At Suzuki, customer experience and retention are paramount, the extension of Service Activated Warranty will certainly enhance this for the future, ensuring our customers get the best levels of service, fitment of genuine parts and avail of the expertise within our dealer network rather than going to a non-franchised repairer once their manufacturer warranty expires.”