Lisnaskea dealerships scoops prestigious Hyundai award

A Lisnaskea, Co. Fermanagh Hyundai dealership has scooped top prize at a prestigious awards ceremony in Frankfurt.

The Hyundai CS Excellence awards are judged in four categories: best overall, the best for sales, best service, and most improved dealer.  This year, dealerships from 17 European markets competed for honours.

In the sales category, Monaghan Brothers of Drumhaw, Lisnaskea was awarded with the top prize and also picked up second place in the same category when judged against entrants from the rest of Europe.

The Hyundai CS Excellence Awards were created to raise standards of customer service across the European dealer network, and recognise and reward the best dealers from across the region.

Winners are chosen for each of the four categories in the markets that enter. These are then judged on a Europe-wide basis in which the top three dealerships are rewarded.

For each category, a rigorous judging process takes into account all manner of aspects from the general appearance of the dealership to the quality of the dialogue of customer service between dealer and customer. Mystery shopping visits ensure that participating dealers can be judged consistently against the criteria.