Lexus Galway named Lexus Retailer of the Year

Lexus Galway has won the Lexus Retailer of the Year award which was presented recently by Lexus Ireland.

The Retailer of the Year award recognises leading performance across several key performance indicators on both the sales and aftersales business.

In addition, Lexus Ireland says it recognises all Lexus Galway’s team member’s “relentless focus” on aiming to deliver “great customer experiences”.

The brand calls this ‘Omotenashi’, a Japanese philosophy, which is unique to Lexus, of treating a customer like they are a guest in your home.

Lexus Galway sales manager Enda Brennan commented: “We are delighted to win the Lexus Retailer of the Year award recognising our excellent customer service in both sales and aftersales.

“We look forward to the New Year where our continued aim is welcoming our new and existing customers and exceeding customer expectations and customer experience.”

From left: Enda Brennan, Lexus Galway sales manager; Aine Tierney, Lexus Galway host; Ian Corbett, head of Lexus Ireland; Eamonn Carty, Lexus Galway service manager; Fiona Heneghan, Lexus Galway service advisor; and Tony Burke, dealer principal, Lexus Galway