Frank Hogan Limerick and Sheehy Motors Naas are the joint winners of the Volkswagen Retailer of the Year Award. The award is presented to a Volkswagen retailer that displays the highest standard in performance and customer service excellence across several criteria.
Frank Hogan Limerick
Frank Hogan Limerick has been in business for 47 years and employs 54 staff members. The business is run by retailer principal Ron Hogan and general manager John Fitzgerald, aided by Volkswagen brand manager Paul Sheehan and aftersales manager Michelle O’Hanlon.
Sheehy Motors has been in business for 52 years and employs 35 staff members. The business is run by retailer principal Frank Kelly and this is the first time they have been the recipient of the award.
Commenting on the win, Volkswagen Ireland brand director Rodolfo Calixto said: “The team at Frank Hogan’s have an unrivalled drive for excellence and in 2019 the team worked tirelessly to over-achieve on targets and maintaining strong customer loyalty. The teams in Sales and Aftersales worked together to over-achieve on their new car sales and parts targets. This aligned strategy coupled with a strong and committed customer focused team assisted them in securing the Retailer of the Year 2019.”
In relation to Sheehy Motors, Calixto added: “The team at Sheehy Motors Naas have not only excelled in their performance, both in terms of Sales and Aftersales, but their entire staff buy-in to the ethos of providing excellent customers service and this has really shone through in this excellent retailer.”