ContiTech has introduced a five-year guarantee on all its products from its automotive aftermarket product range.
In order to qualify for the five-guarantee workshops new to complete a one-off registration on the ContiTech website.
Free-of-charge registration is possible in 16 languages at www.contitech.de/5. The guarantee is valid as soon as you register. Should a product exhibit a material or manufacturing fault, ContiTech will repair or replace it.
The guarantee does not cover normal wear and tear, non-compliance with manufacturer’s specifications or third-party actions such as improper use. Claims are handled via the dealer from whom the product was purchased. Proof of purchase and fitting date must be provided. The product must also have been fitted by a qualified professional.
Workshops appear to be recognizing the benefits of this new service: Almost 1,000 have already registered online – and the rate of new registrations is continuing to rise. Sales Manager Christian Pfiz’s view is that the positive responses are no accident: “Together with the guarantee promise, the registered workshops also receive the assurance that the products they buy are of OE quality. At the same time, they get a certificate from us that they can use as additional advertising and marketing collateral. In this way, they are directly perceived to be companies which offer quality products.”
Participants also receive the quarterly e-mail newsletter with information on new products and valuable workshop tips.