Charles Hurst Group has appointed Jeff McCartney as its new group operations director, effective immediately.
With 900 employees across eight sites, Northern Ireland’s biggest motoring retailer has said the key appointment comes at an important time for the business, as the wider industry embarks on a new journey of growth and transition.
Mr McCartney joined Charles Hurst in 1988 where he was originally based within Charles Hurst’s tyres division.
Working across a variety of well-known vehicle brands and its fast-growing usedirect/used car sites, McCartney quickly progressed through a range of management roles in all areas of the company before moving into a leadership position within the senior team.
Now with over three decades of service and experience within the Charles Hurst Group, most recently as sales operations director, McCartney will take up the post with immediate effect, having held the role on an interim basis from late last year. Since then, McCartney has led the businesses through a major digital transformation to continue its growth while leading in the provision of public health safety measures.
Mr McCartney commented: “The motoring industry is embarking on a period of profound change, challenge and opportunity. Charles Hurst has been at the forefront of the motoring industry in Northern Ireland for more than a century, and as we look forward to the opportunities that innovation and change will bring in areas such as digitisation and electrification, our focus will be on continuing to provide an excellent customer experience to ensure a great customer outcome.
“Those businesses that listen acutely to what its customers need, want and aspire to, will be the ones that can successfully navigate change and avail of opportunities.
“It is a huge privilege to be afforded the opportunity to lead the company of which I have been an integral part for over thirty years. I am looking forward to both the challenges and opportunities we will inevitably face and the achievements that will undoubtedly follow what will be the culmination of a lifetime’s endeavour.
“I want to take this opportunity to thank our incredible colleagues and partners for always going above and beyond in continuing to deliver an exceptional service at all times, particularly throughout the Covid-19 pandemic.”
Founded in 1911, Charles Hurst Group’s headquarters is located in Belfast on a 30-acre site, making it the largest automotive retail park in Europe.